:root{--blue:#58acd3;--blue-dark:#318bb5;--ink:#17212b;--muted:#71808d;--line:#e6ebef;--bg:#f5f7f9;--white:#fff;--red:#d74b4b;--shadow:0 10px 30px rgba(26,45,62,.07)}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font:14px/1.5 -apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Arial,sans-serif}header{height:68px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 max(24px,calc((100vw - 1320px)/2));position:sticky;top:0;z-index:5}.brand{font-size:22px;font-weight:800;text-decoration:none;color:var(--ink);letter-spacing:-.6px}.brand span{color:var(--blue)}.brand small{font-size:12px;font-weight:600;color:var(--muted);margin-left:7px;letter-spacing:0}.brand.big{font-size:30px;margin-bottom:24px}header nav{display:flex;align-items:center;gap:20px}header nav a{color:#4b5a67;text-decoration:none;font-weight:600}header nav a:hover{color:var(--blue-dark)}header nav 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input{width:auto;margin:0}.ticket-list{margin-top:15px}.ticket-row{display:grid;grid-template-columns:75px minmax(260px,1fr) 130px 400px;align-items:center;gap:15px;background:#fff;border:1px solid var(--line);border-radius:10px;padding:14px 17px;margin-bottom:8px;color:inherit;text-decoration:none}.ticket-row:hover{border-color:#b9dceb;box-shadow:var(--shadow)}.ticket-id{color:var(--muted);font-weight:700}.ticket-main{display:flex;flex-direction:column;min-width:0}.ticket-main strong{font-size:15px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ticket-main span,.ticket-meta{color:var(--muted);font-size:13px}.ticket-meta{display:grid;grid-template-columns:1fr 90px 85px;gap:10px}.late{color:var(--red)!important;font-weight:700}.pill{display:inline-block;border-radius:999px;background:#edf1f4;color:#566571;padding:5px 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15px;border-radius:8px;margin-bottom:18px}.flash{background:#e9f6ee;color:#2f7449}.error{background:#fdecec;color:#a53434}.auth{min-height:100vh;display:grid;place-items:center;padding:20px}.auth main{padding:0}.auth-card{width:min(100%,470px);background:#fff;border:1px solid var(--line);border-radius:16px;padding:32px;box-shadow:var(--shadow)}.auth-card .btn{width:100%}.muted{color:var(--muted);margin-top:-10px}.auth-card hr{border:0;border-top:1px solid var(--line);margin:24px 0}.user-grid{grid-template-columns:390px 1fr}.simple-list>div{display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);padding:12px 0}.simple-list>div:last-child{border:0}.simple-list span:first-child{display:flex;flex-direction:column}.simple-list small{color:var(--muted)}@media(max-width:1000px){.ticket-row{grid-template-columns:60px 1fr 125px}.ticket-meta{grid-column:2/4}.ticket-layout{grid-template-columns:1fr}.grid.four{grid-template-columns:1fr 1fr}.filters{grid-template-columns:1fr 170px auto}.filters .btn{grid-row:2}.user-grid{grid-template-columns:1fr}}@media(max-width:680px){header{height:auto;padding:14px 18px;align-items:flex-start}header nav{gap:10px;flex-wrap:wrap;justify-content:flex-end}header nav span{display:none}header nav a{font-size:12px}main{padding:20px 14px 45px}.stats{grid-template-columns:1fr 1fr}.filters{display:flex;flex-direction:column;align-items:stretch}.ticket-row{grid-template-columns:60px 1fr;gap:8px}.ticket-row>.pill{grid-column:1;width:max-content}.ticket-meta{grid-column:2;grid-template-columns:1fr 90px}.ticket-meta span:last-child{display:none}.grid.two,.grid.four{grid-template-columns:1fr}.auth-card{padding:24px}}